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Morgan Stanley Hit With $9 Million Suit Over Site Accessibility

April 10, 2018

Morgan Stanley is facing a lawsuit from a legally blind New York man who says the wirehouse’s online wealth management platform is mostly inaccessible to the blind and violates the Americans with Disabilities Act and the state’s Human Rights Law, AdvisorHub writes.

Albert Rizzi, who went “completely blind” after getting diagnosed with fungal meningitis in 2006, is suing Morgan Stanley for $9 million in damages in a suit filed in the U.S. District Court for the Eastern District of New York, according to the industry news website. The lawyer representing him in the case tells AdvisorHub Rizzi had several large accounts with the wirehouse, brought up specific complaints about the site’s inaccessibility and even offered to help free of charge, but was ignored.

Rizzi can’t make his screen reader software accurately read Morgan Stanley’s websites, according to the complaint cited by the website.

Rizzi founded the 501c(3) nonprofit My Blind Spot, which seeks to promote accessibility of content and technology to the disabled, with proceeds from a malpractice award tied to his going blind, his lawyer tells AdvisorHub.

(iStock Photos)

Rizzi’s is at least the second lawsuit this year accusing a brokerage of failing to make their online services accessible to widely available screen readers, according to the website. In February, a New York woman sued TD Ameritrade over the inaccessibility of its online trading platform, AdvisorHub writes.

By Alex Padalka
  • To read the AdvisorHub article cited in this story, click here.